Salon
policies.

At Good Beauty, our pricing follows a Level 1 through Level 4 system. Prices reflect the demand each service provider has earned for their time. Every member of our team is highly talented and committed to delivering an outstanding guest experience each time you visit.

A card on file is required to hold your reservation and guarantee that time for your service. If you prefer not to leave a card on file, we welcome you as a walk-in, though availability cannot be guaranteed.

Reservations must be canceled or rescheduled more than 48 hours before the appointment. Changes made within 48 hours are considered a late cancellation and are subject to a fee of 50% of the scheduled service cost. Guests who cancel late or do not arrive may be required to leave a non-refundable 50% deposit for a future service. Confirmation messages are sent after booking, three days before, and 48 hours before appointments by SMS and email. Not responding to a confirmation does not count as a cancellation. To make a change, email higoodbeautychicago@gmail.com or call 312-600-2777 and leave a voicemail.

Good Beauty gift cards may be used toward salon services and product purchases. Gift cards can be purchased in the salon or online and become active 24 hours after purchase. They are not transferable, returnable, redeemable for cash, combinable with promotional offers, or valid toward another gift card. Good Beauty is not responsible for lost or stolen cards.

Good Beauty stands firmly behind every salon service. If you are not fully satisfied, contact us within one week of your service so we can arrange a tweak or adjustment with your stylist as soon as possible. Due to the artistic nature of our work, we cannot offer refunds on completed hair services, but we will work tirelessly to ensure you are satisfied. Email higoodbeautychicago@gmail.com or call 312-600-2777 and leave a voicemail.

Guests arriving more than 10 minutes late may have their reservation shortened to fit the remaining time. If a guest arrives more than 15 minutes late, we may need to reschedule the reservation and apply a cancellation fee. Thank you for helping us maintain our schedule and provide timely service for every guest.